Get in touch
[Inquiry Email]
support@Veloqor.com
[Adress]
RUSORDERS INC, 1591 Aberdeen Ave, Columbus Ohio 43211, United States
[Phone]
Veloqor uses controlled heat technology to create a gentle warming sensation during operation. A mild feeling of warmth is normal and part of how the device works.
If the heat feels too strong or uncomfortable, you can:
If you experience significant discomfort, stop using the device immediately.
For first-time use, it is recommended to choose:
Suitable for sensitive skin, children, or first-time users.
Suitable for most adult skin types.
Suitable for highly sensitive areas.
For the best experience, use the device shortly after an insect bite occurs. Early use allows the heat technology to work during the initial stage of discomfort. The device can also be used later whenever additional comfort is desired.
Allow at least 2 minutes between uses on the same area. For best comfort, avoid using the device on the same area more than 5 times per hour. Excessive use may cause temporary redness or skin sensitivity.
Yes, but please note:
For children or sensitive skin, it is recommended to use:
This product contains no medication and uses controlled local heat technology to provide a comfortable user experience.
While it may be suitable for many users, those who are pregnant or have specific health concerns should consult a healthcare professional before use.
Bluetooth is used for:
The device does not collect or upload personal health information during use.
AT03 requires power through a USB-C connection. Even without opening the app, the device can automatically start heating when it is touched on the skin.
The device will operate according to the last settings saved in the app.
If no settings have ever been configured in the app, the default settings are: Short+Soothing+Sensitive mode.
It is not recommended.
Do not charge your phone while using the device to avoid electrical risks or device malfunctions.
Yes.
The device contains no medication, chemicals, or active ingredients. It uses controlled heat technology to provide a simple and comfortable user experience.
The device is designed for use after encounters with common insects, including:
It uses controlled heat technology to provide a more comfortable experience during outdoor activities.
No.
This product is designed to provide comfort after insect encounters and is not intended to replace medication or professional medical care.
This product cannot:
If you experience severe swelling, difficulty breathing, signs of infection, or other serious symptoms, seek medical attention immediately.
Everyone experiences heat differently, and some areas of the body may be more sensitive than others.
We recommend starting with a lower heat setting and adjusting gradually to find your preferred comfort level.
Keep the device dry and avoid storing it in direct sunlight.